Thank you for joining this informative session on how to find and prepare for a telehealth appointment. In this class, we explored how telehealth works, how to locate a doctor or specialist online, and what you need to do to make the most of your virtual visits.

Key Takeaways and Next Steps

Understand What Telehealth Is

Telehealth includes both phone and video appointments. It's a convenient and safe way to meet with your doctor from home using a computer, tablet, or smartphone. It works especially well for follow-ups, mental health support, prescription refills, and even dermatology or physical therapy consultations.

Use Insurance Portals and Medicare.gov

Check your insurance provider’s website or call them to confirm that telehealth services are covered. Medicare.gov is a helpful tool for finding participating providers and checking if your Medicare Part B covers specific telehealth services.

Know the Leading Platforms

Popular telehealth services include Teladoc, MDLIVE, Zocdoc, and even Amazon Clinic. These platforms may be covered by your insurance or offer affordable out-of-pocket pricing, but always confirm the costs upfront before scheduling.

Prepare for the Appointment

Before your call, write down your health data like weight, blood pressure, mood, and activity level. Make sure your device is charged, lighting is good, and background noise is minimized. Have your insurance card nearby, and consider recording the call or having someone else join to help you remember key points.

Protect Yourself and Review Carefully

Watch out for unclear pricing or upfront fees. Read reviews of doctors or platforms before making a choice, and avoid giving payment info before you understand what you’re being charged for.

And remember: Always consult with your healthcare provider before beginning any new healthcare routine or platform.